Using Vodafone In Austria: What You Need To Know

If you're a Vodafone customer and are planning a trip to Austria, you may be wondering if you'll be able to use your phone while you're there. The good news is that Vodafone offers roaming services in many countries, including Austria. However, the rates and conditions may depend on the type of plan you have and your destination. It's important to check with Vodafone to understand the specific charges and options available for your plan. Additionally, you may want to consider purchasing a local prepaid SIM card or an international roaming plan to stay connected during your trip, as these can often provide better rates and avoid unexpected charges.

Roaming charges for Vodafone in Austria

If you're a Vodafone UK customer, you can use your phone in Austria. However, the roaming charges will depend on the type of plan you have.

Pay Monthly Plans

If you're on a Pay Monthly plan, Vodafone has split the world into different zones, with Zone A including the Republic of Ireland, the Isle of Man, Iceland, and Norway. Roaming in Zone A is included in all Pay Monthly plans at no extra cost.

Austria is in Zone B, which includes 47 European destinations. If your plan includes inclusive roaming in Europe, you can use your UK allowance of data, minutes, and texts in Zone B at no extra cost. If your plan doesn't include this, it will cost you £2.42 a day to roam in Austria, or you can get a European Roaming Pass for £12 for 8 days or £17 for 15 days.

Pay As You Go Plans

With all Pay As You Go plans, you can use your data, minutes, and texts in the UK and while roaming in Zone A at no extra cost.

If you're roaming in Zone B and want to make calls, send texts, or use data, you'll need to purchase one of the 8-day Europe Extras:

• 8-day Europe Extra: 100 minutes, 200 SMS, 3GB data for £12
• 8-day Europe Data Extra: 3GB data for £9
• 8-day Europe Minutes Extra: 100 minutes for £5
• 8-day Europe Texts Extra: 200 SMS for £4

Other Tips

To avoid unexpected charges, you can use the Roaming Charge Checker to see how much you'll be charged for calls, texts, and data while abroad. You can also set a spend limit for services not included in your monthly allowance, such as international calls, through the Spend Manager feature.

Vodafone's coverage in Austria

If you're a Vodafone UK customer, you can use your UK data allowance at no extra cost in Austria. This is because Austria is included in Vodafone UK's Zone B (Europe Zone). However, this only applies if you're on a Pay Monthly plan or a Pay as you go Plus plan.

If you're on a Pay as you go plan, you'll need to purchase an 8-day Europe Extra to use your data, minutes, and texts in Austria.

If you're a Vodafone customer from another country, you should check with your local Vodafone website to see what their roaming charges are for Austria.

In terms of network coverage in Austria, there are three main mobile internet operators: A1, T-Mobile (also called Magenta), and Three (Drei). All three operators offer 5G in Austria's bigger cities and tourist destinations. According to a comparison of their 4G/5G coverage maps, A1 has the best 4G/5G network in Austria as of 2024.

Vodafone's roaming plans for Austria

If you are a Vodafone UK customer, you can use your UK allowance of data, minutes, and texts when you roam with a Pay monthly plan. Roaming in Zone A (Republic of Ireland, Isle of Man, Iceland, and Norway) is included in all Pay monthly plans at no extra cost.

Austria is included in Zone B, which consists of 47 European destinations. If you are on a Pay monthly plan, you can use your UK allowance in Zone B if you have an Xtra Plan with inclusive roaming in 51 European destinations. If your plan does not include this, it will cost you £2.42 a day, or you can get a European Roaming Pass for £12 for 8 days or £17 for 15 days.

If you are on a Pay as you go plan, you will need to purchase an 8-day Europe Extra to use your data, minutes, and texts in Zone B.

If you are a Vodafone.cz customer, you can use your tariff in the countries of the European Economic Area (EEA) as if you were in the Czech Republic. Austria is included in the EEA, so you should be able to use your Czech tariff there.

Vodafone's international calling solutions

Vodafones International Calling Solutions

Vodafone offers a range of international calling solutions for its customers, whether they are travelling abroad or need to make international calls from their home country. Here are some of the options available:

• Roaming Charge Checker: This tool allows customers to check how much they will be charged for calls, texts, and data while travelling in different countries. This helps customers stay connected while managing their costs.
• Spend Manager: Vodafone customers on a Pay Monthly plan can use Spend Manager to set a limit on their spending for services not included in their monthly allowance, such as international calls. This helps prevent bill shocks.
• Xtra Plans: These plans offer inclusive roaming in multiple worldwide destinations. The Unlimited Xtra plan, for example, includes roaming in 83 destinations.
• European Roaming Passes: For Pay Monthly customers without European roaming included in their plan, Vodafone offers European Roaming Passes. These passes allow customers to use their monthly UK allowance of calls, texts, and data in Zone B destinations (47 European countries) for a set number of days.
• Pay as you go Roaming: Vodafone's Pay as you go plans offer roaming in Zone A (Republic of Ireland, Isle of Man, Iceland, and Norway) and Zone B (47 European destinations). For further afield travel, Pay as you go Plus plans offer Around the World Extra or Rest of the World Extra options.
• Business Roaming and International Calling: Vodafone also provides specific solutions for business customers who travel frequently or need to keep in touch with international contacts.

It is important to note that Vodafone's offerings may vary depending on the customer's location and plan type (Pay Monthly or Pay as you go). Customers can use the Vodafone website or contact customer support to find out more about their specific plan's charges and inclusions.

Vodafone's roaming charges for Pay-as-you-go phones

If you're a Vodafone Pay-as-you-go customer, you can use your data, minutes, and texts in the UK and while roaming in Zone A (Republic of Ireland, Isle of Man, Iceland, and Norway) at no extra cost.

If you're going to be roaming in Austria, you'll need to purchase one of the 8-day Europe Extras, as Austria falls within Zone B (Europe Zone). These include:

• 8-day Europe Extra: 100 minutes, 200 SMS, 3GB data for £12
• 8-day Europe Data Extra: 3GB data for £9
• 8-day Europe Minutes Extra: 100 minutes for £5
• 8-day Europe Texts Extra: 200 SMS for £4

You can also purchase a Rest of the World Extra if you're going further afield.

Please note that you won't be able to make or receive calls, send texts, or use data until you've bought your Extra. This is to help avoid any unexpected roaming charges.

Frequently asked questions