Amazon's Delivery Destinations: Does Austria Make The Cut?

Amazon does deliver to Austria, but there are some complications. Amazon only ships some items to Austria, and the This item cannot be shipped to your selected delivery location message is common. This is because of customs, local customizations, and the added complexity of offering an international warranty. However, there are ways to get around this. Amazon has an international page that shows only items that can be shipped to your address, and there are package forwarders that will accept your package in the US and forward it to your address in Austria.

Amazon Prime delivery in Vienna

Amazon does deliver to Vienna, but there are some important things to note. Firstly, you need to subscribe to Amazon.de Prime, not Amazon.com Prime, to access free delivery in Vienna. Secondly, while Amazon Prime delivery is available in Vienna, not all merchants on Amazon ship to Austria. Many users have reported that this is only shown at the last stage of the checkout process, which can be frustrating.

To avoid this issue, you can set a default Austrian address, which will show you directly on the product page whether the item can be shipped to your location. You can also use the German version of Amazon, which has an English version, and set your default address to an Austrian one.

If you are ordering from Amazon.de, the standard delivery cost for non-Prime customers is €3.99 per home delivery for orders under €39 (not including books), and €1.99 per delivery to a pickup point for orders under €39 (again, not including books). Delivery is free for books and at pickup stations.

Amazon's International Page

Amazon has a special international page that allows you to shop from anywhere in the world. However, there are some complications when it comes to international shipping, including ineligibility for certain items, added delivery times, taxes, and customs.

Amazon has recently expanded its international shopping selection, allowing more items from the main US Amazon store to be shipped to Austria and other countries. However, there are still many items that cannot be shipped to Austria, especially more valuable products like cameras and electronics.

To make use of Amazon's international page, you need to set up your "1-Click" address so Amazon knows what country you want to ship to. This ensures that you only see items that can be shipped to your location.

• Set up your "1-Click" address: Go to the address setup page, ensure your current address is listed as the default, and enable 1-Click on the right side.
• Search for your desired item: Once your address is set up, search for the item you want to purchase. You will only see items that can be shipped to your location.
• Consider using a package forwarder: Even with the "1-Click" address set up, Amazon may still not ship certain items to Austria. In this case, you can use a package forwarder like Planet Express, which will accept your package in the US and forward it to your address in Austria.
• Choose a package forwarder carefully: Consider factors such as service fees, monthly fees, pricing transparency, speed, and customer service when selecting a package forwarder.
• Shipping costs and delivery times: Shipping costs to Austria can range from $5-$10 for smaller items to $50-$100 for larger, more valuable items. Delivery times can vary, but it usually takes at least 5-7 business days, and faster shipping methods can be expensive.
• Payment methods: You can pay for your Amazon order using a credit card, debit card, US-based bank account, Amazon store card, or Amazon gift card.
• Amazon Prime: If you have Amazon Prime via Amazon.com, your orders will be eligible for free shipping within the USA. However, this does not include shipping to Austria.
• Kindle books: You can only buy Kindle books from the Amazon store where your Kindle is registered.
• Amazon gift cards: You can purchase Amazon gift cards from Austria, but ensure you are on the correct Amazon website for the desired store.
• Contacting Amazon: Amazon does not have a contact telephone number in Austria, but you can reach them through the Contact page on the Amazon website you are using.

By following these steps and using Amazon's international page, you can easily shop on Amazon and have your packages delivered to Austria.

Shipping costs to Austria

Amazon does deliver to Austria, but there are some complications. Firstly, not all items can be shipped to Austria, and you may encounter the "This item cannot be shipped to your selected delivery location" message. Clothing and home decor items are usually fine, but more valuable products like cameras and electronics may be restricted.

The main issue is Customs. Getting products through Customs in Austria can be time-consuming and costly. Packages are often held up, inspected, and subjected to import duty. This can be a poor customer experience, and many US stores prefer to avoid it.

There are also complexities around local regulations, international warranties, returns, and marketing.

Additionally, shipping costs are typically much higher for international shipping, and delivery times are longer.

However, there are ways to overcome these issues. Amazon has an International Shopping page that only shows items that can be shipped to Austria. You can also use a package forwarder like Planet Express, which accepts your package in the US and forwards it to your address in Austria. This can be cheaper than shipping directly from Amazon, and you can save money by taking advantage of Amazon's lower prices compared to local retailers in Austria.

Amazon's delivery methods in Austria

Amazon does not operate a dedicated Austrian website, but it does offer delivery to Austria. There are two ways to order Amazon products for delivery in Austria: using Amazon's International Shopping page, or ordering from Amazon.co.uk (UK) or Amazon.de (Germany).

Amazon International Shopping

Amazon International Shopping is a filtered version of the main Amazon website that simply excludes items that can't be shipped to Austria. This is a good option if you want to shop on Amazon.com, but it can be complicated. Customs in Austria can be time-consuming and expensive, and some products require local customizations to function in or comply with local regulations.

Amazon.co.uk or Amazon.de

Ordering from Amazon.co.uk or Amazon.de is a straightforward process. First, set Austria as your delivery destination. Then, when you are browsing products, look for 'Deliver to Austria' next to the price and delivery details. During checkout, provide your Austrian delivery address.

The Amazon.de website is available in English, and Amazon.co.uk and Amazon.com boast a wider array of products, including local items, and often provide free shipping on many products. However, be aware that import taxes might be charged for deliveries beyond the UK.

Delivery Times and Costs

According to one source, Amazon typically takes 1-7 business days to ship products to Austria if you live in the US, and 1-21 days if you are ordering from third-party sellers. Another source states that Amazon aims to dispatch shipments within 24 hours of receiving the request, delivering within 3-6 days worldwide. Shipping costs depend on the number of products, the types of items, the weight of the package, and the size of the product. Amazon offers free shipping for orders over a certain amount.

Amazon's Austrian contact information

Amazon has recently expanded its international selection of items from the main US Amazon store that can be shipped to Austria. However, Amazon.com does not deliver to Austria, and very few third-party sellers on Amazon.com ship internationally.

If you are looking to get an Amazon item shipped to Austria, it is recommended that you use Amazon International Shopping, which is a filtered version of the main Amazon website that excludes items that cannot be shipped to Austria.

If you are an Amazon Prime member in Austria, you will be charged €4.99 per home delivery and €3.99 per delivery at pickup stations. Non-Prime customers are charged €3.99 per home delivery for orders under €39 (not including books) and €1.99 per delivery to pickup points for orders under €39 (not including books). Delivery of books and to pickup stations is free for non-Prime customers.

Amazon works with several carriers to deliver items to Austria, including:

• DHL Austria: +43 01 2535355 (local tariff)
• DPD Austria: 0810 810 373 (€0.10 per minute)
• Österreichische Post: +43 8 00 01 01 00
• Stadtbote: 0 71 52 - 9 01 60 90 (Mon-Fri, 9 am - 5 pm); 01806 882663 (€0.20 per minute from German landlines; €0.60 max. per minute from mobiles)

Frequently asked questions